Privacy Policy (Facility Hygiene Services, LLC)

Effective date: March 26, 2026

Facility Hygiene Services, LLC (“we,” “us,” or “our”) operates www.facilityhygiene.net (the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you contact us, subscribe to emails, or request a booking.

Business information
Facility Hygiene Services, LLC
3661 Sunset Ave. Ste. 751, Rocky Mount, NC 27804
Phone: 252-618-6260
Website: www.facilityhygiene.net

1) Information we collect

Information you provide to us

• Name, email address, phone number

• Service address/location (if provided)

• Booking details (requested date/time, service type, notes)

• Messages you submit through forms or email

• Email subscription details (such as your email address and subscription status)

Information collected automatically

• IP address, browser/device information, and basic usage data (pages visited, approximate location inferred from IP)

Payment information
We do not collect online payments or store credit card information because we do not accept payment through the Site.

2) How we use your information

We use your information to:

• Respond to inquiries and provide quotes

• Schedule, confirm, and manage bookings/appointments

• Provide service-related communications (confirmations, reminders, updates)

• Improve the Site, prevent spam/fraud, and maintain security

• Send marketing emails only if you choose to subscribe

3) Email subscriptions (marketing)

If you subscribe to our email list, we may send you emails such as service updates, announcements, tips, and promotions. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

4) Phone calls and contact preferences

We will call you only if you request a call (for example, by asking us to call you, selecting a “call me” option, or providing your phone number specifically for a call-back about a quote or booking). You can opt out of calls at any time by telling us during a call or by contacting us at 252-618-6260. Message and data rates may apply. Reply STOP to opt out at any time. If you opt out of calls, we may still contact you by email for essential service or booking-related messages you requested.

5) How we share your information

We do not sell your personal information and we do not share your information with third parties for their own marketing purposes.

We may share information only when necessary with:

• Service providers that help us operate the Site and handle forms, email, and booking functionality (they use information only to provide services to us)

• Legal/compliance authorities if required by law or to protect rights and safety

• Business transfers if we are involved in a merger, acquisition, or sale (information may be transferred as part of that transaction)

6) Cookies

We may use cookies and similar technologies to keep the Site working and understand basic usage. You can control cookies through your browser settings (some features may not work properly if cookies are disabled).

7) Data retention

We keep information only as long as necessary for scheduling, communications, service records, and legal/accounting needs, then delete or anonymize it when reasonably possible.

8) Security

We use reasonable safeguards to protect your information, but no method of transmission or storage is guaranteed to be completely secure.

9) Children’s privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children.

10) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11) Contact us

Facility Hygiene Services, LLC
3661 Sunset Ave. Ste. 751, Rocky Mount, NC 27804
Phone: 252-618-6260

Email: services@facilityhygiene.net
Website: www.facilityhygiene.net

Privacy Policy